Ash Tree Massage Therapy is a solo, cash based practice. I don’t bill insurance directly, but many clients are able to seek **out-of-network reimbursement** for specific concerns or ongoing support for pain management. My goal is to make the process as simple and transparent as possible so you can decide what works best for you. I have limited openings for Insurance Reimbursement support, please book your initial session online and leave a note if you're interested in Insurance Reimbursement.

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How Insurance Reimbursement Works

With most plans, massage therapy in a private practice is considered an **out-of-network service**. This usually means:

• You **pay for your session at the time of service**   I provide you receipts and SOAP notes. 

• You **submit those documents** to your insurance company for possible reimbursement  

Every plan is different, and reimbursement is **not guaranteed**

 

What I Can Provide

To support you in seeking reimbursement, I can provide:

• Receipts

• SOAP Notes

If your provider or referring clinician gives you specific information they need included, you’re welcome to share that with me.

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What You’re Responsible For

Because I don’t work directly with insurance companies, you are responsible for:

• Paying in full at the time of service**  

• Checking your own benefits** to see if massage therapy is covered out-of-network  

• Obtaining any required referral, letter of medical necessity or prescriptions** (for example, from your doctor or other provider)  

• Submitting the documentation** to your insurance company on your own time

• I’m happy to provide documentation, but I cannot guarantee coverage, reimbursement amounts, or timelines.

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Questions to Ask Your Insurance Company

If you’re hoping to use insurance, it can help to call the number on the back of your card and ask:

• Do I have **out-of-network benefits** for massage therapy?  

• Is massage therapy covered when provided by a **licensed massage therapist** in a private practice?  

• Do I need a **referral or prescription** from a doctor or other provider?  

• Do they require **CPT codes** to be documented for reimbursement?   

• What **percentage** of the session fee will be reimbursed, and is there a **visit limit** per year?

• Take notes during the call so you have a clear record of what they share.

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